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To compete in today's business environment, you cannot settle for less than outstanding customer service. A critical factor in the quality of your service is your Customer Service Software and Helpdesk. Customers tend to judge businesses by the way they serve them when in need of help.
It is essential that each and every service call gets attention from the right customer service agent at the right time, according to priorities. This can only be achieved using SysAid CSS, the best-in-class Customer Service software.
To use SysAid CSS, you don't need to install any software or purchase any hardware. You can be up and running within minutes!
SysAid CSS is feature-rich, easy to use on-demand Customer Service software. What's more, SysAid CSS is totally free!
SysAid CSS allows you to implement an effective service desk with Customer Service software which will dramatically increase your customer satisfaction and improve your bottom line.
Key features of SysAid Customer Service Software:
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Web-based interface: friendly, intuitive and customizable |
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Live Chat to easily communicate with your customers in real-time |
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Full integration with your company's website using customized web forms |
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E-mail integration for easy submission of tickets |
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Automatically updatable FAQ Knowledgebase for customer reference to save you service calls |
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Professional Ticket Management, including priorities, routing, sorting, and archiving |
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Automatic notifications and alerts, via e-mail or text messages |
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Professional reporting and real time Dashboard capabilities |
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Learn more about SysAid CSS features
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