SysAid CSS is a product of SysAid Technologies, a leading provider of software solutions for customer service and IT management
Our mission is to simplify the daily challenges that customer service departments and IT professionals face by offering innovative and cost-effective tools that combine uncompromising performance with ease-of-use.
Founded in 2002 by Israel Lifshitz, SysAid Technologies serves a constantly growing customer base of over 60,000 organizations worldwide. With scalable solutions for organizations of all sizes, SysAid is deployed by companies in multiple industries, from small and medium-sized businesses to Fortune 500 companies alike. SysAid IT and SysAid CSS have regional resellers in the USA, Italy, Germany, Spain, Panama and Brazil.
Our customer service and support solution (CSS), enables customer service professionals to manage their companies efficiently and deliver the best customer service possible. SysAid CSS is offered in targeted editions that are extremely flexible and can be tailored to your company's specific needs, resulting in the most cost-effective solution for you. We offer a free 30-day trial of our Pro Edition, which includes all of the advanced features and modules available in SysAid, and we encourage companies to experience SysAid CSS firsthand.
We guarantee to uphold our commitment of providing a comprehensive solution that maintains an ease-of-use experience and ensures quality customer service and support. SysAid Technologies has years of experience delivering customer service solutions to some of the world's most respected companies.
The forefront of technology is constantly changing, and SysAid's solutions are always up to date with the newest and most innovative technology. As the world goes mobile, SysAid CSS is equipped with mobile apps to give our customers the ultimate customer service management in a mobile world.
Delivering quick and personalized support is our goal. Our customers, beginners and advanced users alike, are spread across more than 130 countries worldwide, and we are committed to providing first-rate technical support to our customers in every time zone. We welcome your inquiries and offer extended support hours, so please feel free to contact us.