CHOOSE THE HELPDESK EDITION THAT BEST FITS YOUR NEEDS
Recommended for Organizations Seeking an All-in-One Helpdesk
With powerful ticket management, intuitive tools, and multiple support channels, SysAidʼs helpdesk gathers all your support in one place and simplifies your day-to-day customer service tasks.
CORE HELPDESK FEATURES
- Ticket Management
- Self Service Portal
- Live Chat
- Knowledge Base
- Reports & Analysis
- Calendar
- Relation Mapper
- Basic SLA Management
- Mobile Apps
Built for Organizations That Require Advanced Customization, Integration, and Scalability
SysAid's Enterprise helpdesk provides advanced ticket management for more sophisticated processes. Including a suite of powerful modules and capabilities, you can manage many customer service workflows across multiple support channels.
CORE HELPDESK FEATURES
- Ticket Management
- Self Service Portal
- Live Chat
- Knowledge Base
- Reports & Analysis
- Calendar
- Relation Mapper
- Mobile Apps
ENTERPRISE FEATURES
- Advanced SLA Management
- Process Management
- LDAP Integration
- API Capabilities
