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Enterprise Helpdesk
Equip your agents with a powerful
helpdesk to manage customer service
across multiple support channels
helpdesk to manage customer service
across multiple support channels
CORE HELPDESK FEATURES
- Ticket Management
- Self Service Portal
- Live Chat
- Knowledge Base
- SLA Management
- Email Integration
- Reports and Analysis
- Calendar
- Languages
ENTERPRISE FEATURES
- Process Management
- LDAP Integration
- Advanced SLA
- API Capabilities

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