Setup your Self Service Portal for your customers:
Customize Self Service Portal
Customize your Self Service Portal by uploading your company LOGO under
Customize 
Appearance
Determine your Settings
Review/change the settings under 
Preferences Self Service Portal
Publish News
Create news items for your customers under Preferences Edit News
For a more detailed explanation please read about editing news in the SysAid Online.
Build a Knowledge Base
Start building an FAQ for your self-service problems and solutions under Preferences Self Service Portal
For a more detailed explanation, please read about the SysAid CSS Knowledge Base and FAQ in the Online Aid.
View your Self Service Portal
Your Self Service Portal is now setup and available at: http://your_account.sysaidcss.com
