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SysAid Technologies developed the world's first free support software package with the release of SysAid CSS.
Features of SysAid CSS support software include:
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Service Desk Administration: based on proven service desk methodology to manage your service desk according to best practices |
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Self-Service Portal: intuitive interface helps your customers submit tickets both quickly and easily |
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Live Chat: embedded directly into your website, this real-communication channel allows you to instantly communicate with customers |
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Reports and Analysis: customized or predefined reports to help you evaluate service quality, satisfaction level, and resource allocation |
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Relation Mapper: an instant visual representation of the detailed interconnections between an unlimited number of key service items |
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Your own email address and website |
Get Started Now! It's Fast and Free
While keeping customers happy has always been important for every company's success, the need right now for free support software is particularly dire.
In today's economic climate, consumers are adopting an increasingly frugal approach to spending, and have become more discerning about the products they buy - and why they should buy them.
They expect to receive the service they deserve if they are to choose to purchase a product from a particular company over its competitors.
Companies and other organizations must, more than ever, maintain strong customer satisfaction.
Securing customer loyalty is essential to staying afloat and maintaining a competitive edge over other companies, and organizations - large and small - are increasingly looking to free support software as a realistic and cost-effective solution.
Customer support software has traditionally been plagued by large overhead costs, lengthy implementation periods, and resource-heavy maintenance.
Small businesses in particular have faced challenges in finding support software solutions that address their specific needs and limitations.
To maintain continued customer satisfaction, small companies need customer support software packages that are affordable, maintainable, and easy to implement.
In hard economic times, small businesses need to find free support software solutions that provide for a wise and prudent allocation of resources.
Small businesses can now effectively serve their client-bases worldwide with hosted web-based tools with SysAid CSS.
By leveraging the software-as-a-service (SaaS) platform, SysAid CSS Free Edition requires minimal resource investment.
With a preconfigured environment, businesses can get SysAid CSS free support software up and running in less than three minutes - and no installation is required.
Furthermore, SysAid CSS provides companies and customers with an intuitive and user-friendly interface where they can enjoy fully-comprehensive communication tools.
SysAid CSS support software is an ideal solution for small businesses who know that increased customer satisfaction is the key to success.
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SysAid CSS is the world's first free support software solution.
As a unique SaaS (software as a service) solution, it requires minimal resource investment and no maintenance effort.
To learn more about the comprehensive features included in SysAid CSS, take a look at the SysAid CSS features page.
Check out the CSS Free and Pro Edition comparison matrix to learn more about the possibilities of SysAid CSS.
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