Superior Customer Service - Right at Your Fingertips
Deliver support anytime, anywhere! SysAid CSS Mobile is a free application for your iPhone smartphone that enables support agents to view and manage customer requests while theyʼre on the go!
Stay on top of your helpdesk, in real time, right from your iPhone:
- View service requests and messages directly from your mobile
- Manage account and contact details
- Create new service requests
- Update the status, priority, due date, and other fields of a service request
- Filter the service request list to access the exact information you need
- Search for service requests via quick access or free search
- Push Notifications let you receive immediate service request updates to your iPhone
- Customize the displayed fields in your service request list
- Navigate between views in an interface specially designed for iPhone
SysAid CSS Mobile is a free mobile application included in any SysAid CSS account (both the Pro Edition and Free Edition). Sign up now for a free trial of SysAid CSS!
SysAid Pro Edition offers a feature-rich helpdesk with customization, integration, and scalability. View a complete list of features.
