Superior Customer Service - Right at Your Fingertips
Deliver support anytime, anywhere! SysAid CSS Mobile is a free application for your Windows Phone 7 smartphone that enables your support agents to view and manage customer requests while theyʼre on the go!
Stay on top of your helpdesk, in real time, right from your Windows Phone 7:
- View service requests and messages directly from your mobile
- Manage account and contact details
- Create new tickets
- Update the status, priority, due date, and other fields of a ticket
- Filter the ticket list to access the exact information you need
- Search for tickets via quick access or free search
- Customize the displayed fields in your ticket list
- Navigate between views in an interface specially designed for Windows Phone 7
SysAid CSS Mobile is a free mobile application included in any SysAid CSS account (both the Pro Edition and Free Edition). Sign up now for a free trial of SysAid CSS!
SysAid Pro Edition offers a feature-rich help desk with customization, integration, and scalability. View a complete list of features.